📄️ Active Directory Username or Password Invalid Error
If only one user is having a login problem as in the attached image, I ask you to follow the procedure below;
📄️ Action Attachment Warning Received During File Deletion
"You are not authorized to delete the file"
📄️ Action Delay Error
The delay process consists of SAT `>` BSAT `>` Configuration Settings `>` Parameters `>` Action Module parameters;
📄️ Regarding the approval flow error in the External Customer Complaint module Registration Opening phase
System Infrastructure-BSAT-Config. On the Settings-Sub-Module Identification screen, note the approval policy of the field with Module ID 6, Submodule No 1,
📄️ Regarding the approval flow error in the External Customer Complaint module Registration Closing phase
System Infrastructure-BSAT-Config. On the Settings-Sub-Module Identification screen, note the approval policy of the field with Module ID 6, Submodule No 2,
📄️ Regarding the approval flow error during the closing phase of the Döf module
System Infrastructure-BSAT-Config. On the Settings-Sub-Module Identification screen, note the approval policy of the field with Module ID 4, Submodule No 2,
📄️ Regarding the approval flow error in the Döf module Registration Opening phase
System Infrastructure-BSAT-Config. On the Settings-Sub-Module Identification screen, note the approval policy of the field with Module ID 4, Submodule No 1,
📄️ DOCUMENT CODE CHANGER ERROR THIS CODE IS AVAILABLE IN THE SYSTEM
I get the error "This code is present in the system." in the document code changer. However, there is no such document in the system.
📄️ Document Code Error
Due to the security policies of the browsers and infrastructural reasons, the presence of inappropriate characters such as spaces or warnings in the document/folder codes is blocked in the flow because it causes an error. For this reason, when uploading or revising documents, document/folder codes should not contain spaces or inappropriate characters such as warnings. There is a space character in the folder code of the folder where the document is located. EYS `>` Dock. You can `>` the operations by selecting the relevant folder from the Folder Definition menu, deleting the space with the change folder code at the top right, and then saving it, and then you can try again.
📄️ Document Change Request Deletion Error
The document change request menu is a menu that only module administrators should use and that initiates revision directly to the selected person. No demand is created here. For a revision request, you can use the revision request tab while you see the document on the document view screen.
📄️ Document Cancellation - Undefined Position Error
The cancellation approval position of the relevant document appears to be attached for its inactivation.
📄️ Username Password Error in e-signature process
When the information of the physician in the medula pharmacy system is updated, the username and password fields in the workplace physician identification menu must also be updated. If the update is not made, a username and password error will be received.
📄️ Incorrect/Incomplete Data from the Integration
The data reflected in QDMS with the integration comes from the source that you have transmitted as a data source. This data source can be a View, Web Service, API, SAP RFC, or service data transferred by you to QDMS services. First of all, the data source should be checked and the raw data should be compared with the QDMS data. An incorrect data on the data source will be reflected incorrectly when the integration to QDMS is triggered. After the incorrect data is corrected or the missing data is added in the data source and the integration is triggered, the data will be reflected in the QDMS. In addition, if there is more than one data defined in a code field (department, workplace, position...), then the latest code and definition from the data source will be reflected in QDMS. In this case, you can check whether the codes are unique from the data source.
📄️ QDMS Unsafe Content - Inability to Download Files
The problem is that the address appears to be unsafe content. At this stage, your IT team will not warn the files downloaded from the address if they add the browser setting I mentioned in the picture to the policy settings.
📄️ Error received when sending patient records to the Ministry (Service Record Error)
In this case, the system gives an error because the doctor does not have a connection with the company while sending the patient records to the ministry. For this reason, SAT `>` BSAT `>` Definitions `>` Workplace should register by entering a date past the date when the records started to be entered through the contract definition menu.
📄️ Nurse-Physician-Specialist identification Link Not Found Error
It shows that there is no connection between the SSI number on the workplace description page of the workplace you have chosen and the identification number of the nurse, physician or specialist. You can set parameter 148 of the system infrastructure parameters to no until you have made your identification.
📄️ How to correct if the Calibration Certificate is uploaded incorrectly
After coming to the transaction execution page and finding the closed work order from the filtering area, click the calibration report button at the top right, then click the upload report button at the top right to close the process after adding and saving your certificate.
📄️ Language Problem in Mail Notifications
In which language you last logged into the system, e-mail notifications will be sent to you in that language. If you log in to the system again in Turkish, the problem will be fixed. In which language you want the e-mail notifications to be sent to you, you will need to log in to the system in that language last.
📄️ Reading Task Does Not Fall When the Document Is Published
When a document is published, the system sends a distribution mail and a reading task based on the distribution matrix of the document, not the distribution matrix of the folder. Therefore, you can check whether the relevant document is present in the distribution matrix from the document record maintenance menu. If it is found,
📄️ Autocode counter is faulty, please check the counter
In risk-based modules, the update of the risk counter could be skipped by the user when a bulk transfer was made, or the system could define the same RDFD code when the risk main form counter was lagging behind. In order to prevent this situation, an adjustment was made to the current version.
📄️ Error in Submission of Health Records
When you receive a data verification error when submitting health records, you should check the employee's occupation area from the additional information contained in the personnel description. As of March 2023, the ministry has made it mandatory for employees to fill in their occupational code information. You are getting the error because this field is sent as empty.
📄️ QDMS Login Error
An error received when a user registration number or password is entered incorrectly.
📄️ How to fix the problem of incorrect username and password received in QDMS login.
Sample Error
📄️ Disk Occupancy Warning at QDMS Entry(LOG_BACKUP)
Sample Error
📄️ Error in Personnel Deletion
If you get an error that this record is used in the following tables. Since the record of the staff has been previously used on the QDMS, the system is designed in such a way as not to allow deleting the user. In this case, instead of deleting the personnel, the deactivation process should be carried out.
📄️ Process Definition New button does not appear
If you are using ENSEMBLE, you cannot do Process Definition on QDMS. You can only define your processes through the ENSEMBLE system.
📄️ Blank Dates in Bulk Document Transfer
The reason why the date field does not appear in the relevant tool is that it does not show the USA as the installation language and region of the QDMS server, and the US date format is not the day/month/year, but the month/day/year.