📄️ Frequently Asked Questions
Frequently Asked Questions
📄️ Action Source
In the current versions of our QDMS application, you need to select which module you want to use the action source you have defined or edited from the Associated Module field shown in the appendix on the Action Source Definition page. After selecting and saving "Action Management" in the Associated Module field, transaction-specific control should be provided again.
📄️ Automatic filling of web service fields ready answer
Related fields will send a . If they can write the service that returns the data in the Soap web service in NET's dataset format, we can autofill these fields. In the web service, the Machine ID field should be taken as a parameter and a method should be created to return other fields. In this way we can make the arrangement if the webservice is transmitted.
📄️ Display of Sub-Actions
In our QDMS version 5.24, in order for the sub-actions to be listed on the action pen planning page, it is necessary to select the "List Sub-Actions" option in the Search tab and press the "Search" button. On the first launch of the action item planning page, the sub-actions are not listed directly.
📄️ Headers Closed in the Main Menu
SAT `>` BSAT `>` Configuration Settings `>` Parameters `>` you can set the parameter value numbered 272 (Should the main headings be closed in the menu?) to "Yes".
📄️ Publication of the Survey in English
When you publish the questions by writing the English and Turkish of the questions while preparing the questions, the users who use the application in Turkish will view the questions in Turkish and the users who use English will view the questions in English.
📄️ How to Use the Device Maintenance Menu?
It is the menu in which the process of changing certain information of the devices in bulk is carried out.
📄️ How to Change Device Code?
Menu Name: System Infrastructure Definitions / Device Management System / Device Code Modification
📄️ Edit Device Identification Grid/Fetch Certificate Code
SAT `>` Device Management `>` Process Type Identification menu. Make a note of the "code" of the type of operation you frequently use, which is defined in this menu.
📄️ How to Change Multi-Device Code?
Menu Name: System Infrastructure Definitions/ Device Management System/ Multi-Device Code Replacement
📄️ How to Activate the Unplanned Audit Feature in the Audit Activities Module?
System Infrastructure Definitions`>` Audit Activities Module`>` A plan should be defined in which unplanned audits will be defined in the Audit Plans menu. The number of this plan is updated by updating the value of the "Plan ID to be used for Unplanned Audits" parameter, which is the parameter number 100 in the System Infrastructure Definitions`>`Audit Activities Module`>` Audit Activities parameters menu, and the plan code of the unplanned audit plan is written in the parameter value. System Infrastructure Definitions`>` Confit
📄️ Is the Plan Forwarded in the Audit Plan Publishing E-mail?
When the audit plan is published, the plan is sent by e-mail in the form of an additional file. As an additional file, the DENETIM_PLANI.xls template is sent. You can access and edit this template from the System Infrastructure Definitions `>` BSAT `>` Configuration Settings `>` Report Formats Edit menu.
📄️ Modification of the Audit Report
If the audit report is to be changed, first of all, the audit plan to which the relevant audit is connected should be known. Then, the Integrated Management System `>` Audit Activities `>` Audit Plans page should be opened.
📄️ Opening Döf Add Approval flow
If you want to define a DÖF opening approval flow, you can follow the operations below.
📄️ Opening Döf Actions check Message body Definition
System infrastructure definitions`>`Bsat`>`Configuration settings`>`Sub Module Identification menu. On the gleen screen, click on the area with Sub module no 4 and submodule description DÖF Action Opening and press the change button on the top right.
📄️ Document-Survey Feature
You can prepare a document-specific survey. For this, SAT--Config--Parameters--Filter--Document Module Parameters No. 81 "Will the Survey tab be used in the document? (Y/N)" parameter to Yes and specify a value in the Survey Success Percentage parameter of 82.
📄️ Document - Translator Feature
When preparing a document, if it is expected to be translated into other languages and this translation work will fall from the QDMS as a task, a translator can be assigned. First, your parameter value 69 from the document parameters should be yes. When the parameter is set to yes, the button to assign a translator for each language comes to the document tab during the document preparation phase.
📄️ Document - View Old Revision
When you enter the relevant document from the document vision menu, you can select the old revision from the revision information tab and view the old revision with the view button at the top right in the grid. (In order for the relevant button to appear, you must have your old revised authority in the authorization matrix of the document.)
📄️ How to Delegate Document Review Task Menu Authorization?
The user's EYS `>` Dok. Reports `>` Transactions `>` Document review list must be authorized as a menu. To do;
📄️ Folder Deletion Warning
Reports--From the Draft Document Report, Document Summary List, and Canceled Document List, go to the filter section, select the folder you want to delete, and search.
📄️ Document Code Space and Inappropriate Character Error
Due to the security policies of the browsers and infrastructural reasons, the presence of inappropriate characters in the document codes, such as spaces or warnings, is blocked in the flow because it causes an error. For this reason, when uploading or revising documents, document codes should not contain spaces or inappropriate characters as in the warning. Before revising your document, you should use the SAT `>` Dock. You can check the document again after deleting the spaces in the document code of the relevant document from the Document Code Changer menu `>` the operations, or adding characters such as _ - instead of spaces, and saving.
📄️ How to Add Document Logo?
If you are a system administrator (SAT `>` BSAT `>` Configuration Settings `>` Administrator Identification 'Document Management') you can add the logo to the system.
📄️ How to Sync Document Matrix?
When changes are made to the authorization, distribution, approval, controlled copy matrices in a folder, or when changes are made in the fields of document responsibles, controls, author, revised, reviewed, document type, document type linked to the folder, matrix synchronization is required to reflect this change in subfolders and documents.
📄️ CAN THE POLICY AND PROCEDURE APPROVER CHOOSE WHO TO SEND IT TO WHEN REJECTING THE POLICY AND PROCEDURE?
- In System Infrastructure Definitions `>` Policy and Procedure Parameters, when the value of the parameter "Can the approver choose the person to return to on the Rejection screen?" numbered 231 is "Yes", the policy and procedure will be rejected and the policy and procedure will go to the person is selected.
📄️ Document Vision Screen Grid Width
SAT `>` BSAT `>` Confg. You can see the fields in the settings `>` by selecting the document module from the Language Settings menu and finding the table name "grdDOCS" from the tables grid.
📄️ How to create an announcement?
First of all, you need to create an 'Announcement Authorization Matrix'.
📄️ How to Remove Progress Report in Corrective Actions Module?
The progress report on the new registration screen in the Corrective Actions module can be closed if it will not be used in any of the records opened. For this`>` the System Infrastructure Definitions Corrective Actions Module`>` Corrective Actions Parameters menu opens. In the list of parameters, will the number 78 parameter, "Progress Report, be used? The value of the parameter (Y/N)' is updated to No, changed to No, and saved.
📄️ How to Activate the Risk Module in the Corrective Actions Module?
System Infrastructure Definitions`>`Corrective Actions Module Parameters When you are above the parameter number 140, click the change button in the upper right corner, then change the value of the parameter to yes and click the save button in the upper right corner. Thus, when the Integrated Management System`>` Corrective Actions menu is opened, the risk matrix is activated on the new registration screen.
📄️ How to Activate the Due Date Feature in the Corrective Actions Module?
System Infrastructure Definitions`>` Corrective Actions Module`>` Corrective Actions Parameters
📄️ How to bring the users to be notified by default to the notification area on the new registration screen in the corrective actions module?
Corrective actions are available in the new registration screen. This field allows users to be notified when we want to be notified about the opened record when a new corrective action record is opened. If there are users in each record that we want to be informed, we can ensure that these users come to each corrective action record opened by default. To do this`>` the System Infrastructure Definitions Corrective Action Module`>` Corrective Action Parameters menu opens. From the list of parameters, the number 10 parameter, "User group code for default notification" parameter is selected and opened with the update button in the upper right corner. The code of the created user group for the users who are requested to be notified by default in the parameter value is written and saved. Thus, the users in the user group belonging to the relevant user group written in the number 10 come to the notification area by default to each Corrective Action record opened.
📄️ EK2 Template SSI Number
You must use the shortcode ISYERISGK_NO for the workplace ssi number in the Annex2 template.
📄️ How to create a user who is not affected by the integration?
You can manually define personnel as "Non-Transfer" in the "Category" field through the Personnel Identification menu. Afterwards, you can authorize the menu to the relevant personnel by following the steps below. If you do not have an Active Directory system, the relevant users can log in to the system with the registration number and password you have determined by making the parameter value numbered "5" as "O" through the SAT `>` BSAT `>` Configuration Settings `>` Parameters menu.
📄️ STEALTH ACTION
In cases where the "Who Views" field is marked as "Specified Only" while planning the main action, the users in the "Will be informed" box and the users specified in the action items can view the relevant master plan. Users who are not specified in the master plan or action item will not be able to view the master plan on the Action Planning page `>` Action Management `>` the Integrated Management System. Action module module managers can view all actions.
📄️ What is a Review?
In the 2nd tab of the Folder Identification, there is a Review to Review and Review period setting for each folder. The system reduces documents to review according to this setting.
📄️ Associated Action Logic
Related actions should be thought of as actions that follow each other. When an associated action is opened, its status will be "Pending"
📄️ Audit Operation Resources Are Not Visible When Opening a DFF Record
The transaction resources that appear as Audit on the process resource identification screen are visible in the DÖF records opened from the Control module, but not in the records opened through the DÖF module. To do this, you need to edit the relevant field as Not Control. Or, as not auditing, a new compute resource needs to be defined.
📄️ Can the rest report be received through the system and sent to people?
First of all, after completing the examination of the patient, click on the result notification button. When you click on this button, an e-mail will be sent to the people defined in the system. After clicking this button, the print rest button will appear just to the left of the result notification button. With this button, you can print out the rest report.
📄️ Job Application Examination
The job application examination is carried out for people who have applied for a job but have not yet been hired (the definition of personnel in the qdms has not been formed). The app gives the staff a record like InspectionXXX when starting this inspection. When the person officially starts to work and the QDMS personnel record is formed, the system infrastructure definitions-bsat-definitions-recruitment examination comes to the end menu, select the inspection record and press the change button, and when you select the original record in the Select personnel field and say save the definition on the page that opens, the examination record in the ExaminationXXX registry will be reflected as a job entry examination to the person in the registry.
📄️ Work Orders Pre-Notification Settings
SAT `>` Device Management `>` Email Settings `>` Roles with the "email go" option selected in the Device Pre-Notification menu with the message body selected in the "message subject" field;
📄️ Actions Rejected by the Person Who Will Do the Work
In accordance with the infrastructure of our action module, action items that are rejected by the person who will do the work or the action opening approver are directed back to the person who entered the action pen into the system. Since this situation exists in the module infrastructure, it is unfortunately not a field / structure that can be changed.
📄️ Adding Parametric Fields Based on Transaction Type and Printing the Calibration Report
To add a parametric field on a Transaction Type basis;
📄️ Add columns to report in Items detail
SAT ''`>`'''BSAT '''`>`''' Configuration Settings '''`>`''' Go to the Report Formats Editing menu.
📄️ Defining Folder-Based Parametric Fields
Parametric fields can be defined on the basis of folders.
📄️ How to Use a Controlled Copy Request?
For the request system, you must first set the parameter 247 "Will a Controlled Copy Request Be Used?" to Yes. Then you need to create the distribution locations without defining SAT--Definitions--Distribution Location and match each department that can make a request with a distribution location.
📄️ Print Controlled Copy Button - Who Can See It?
This button is only available
📄️ Board Meeting Meeting Room Usage
In the Board Meeting module, the selection of meeting rooms defined through the system infrastructure can be provided. To do this, go to the SAT`>`BSAT`>`Definitions`>`Meeting Room Definition screen. On the page that opens, the Definition screen is reached by clicking the new button.
📄️ Regarding the Use of Web Service to Open a Customer Complaint Record
QDMS Customer Complaints You can reach our web service by typing the Qdms login link /QDMSNET/MSWs/Main.asmx.
📄️ Regarding the Use of Web Service to Attract Customer Complaint Records
QDMS Customer Complaints You can reach our web service by typing the Qdms login link /QDMSNET/MSWs/Main.asmx.
📄️ Customer Complaints Data Extraction via Web Service
You can access our QDMS Customer Complaints Web service by typing the Qdms login link /QDMSNET/MSWs/Main.asmx.
📄️ Creating Inspection Type Specific Report Format
SAT`>`On-the-job periodic inspection`>`Inspection Type Identification menu, select the type you want to create a report format for and click the report format button. On the screen that comes up, give a name as in the appendix. Copy the full name of the file you have attached to the report formats and add it to the *report format field. In order to add the format you have prepared to the report formats, open the sat`>`bsat`>`k.a`>`report formats editing menu, click the new button and add your file. You should request the tags you will use while creating the format from BİMSER.
📄️ Descriptions of units of measurement
Measured Value: The value you measured during calibration.
📄️ Document Management - What should be done if there is a passive position in the approval matrix of the document at the approval stage?
1. In the document module, flows proceed on a position basis. When there is a change in the positions you have added to the authorization, distribution, approval matrices, when there is a replacement or when it needs to be changed, you need to use the position code switcher menu.
📄️ Suggestion - Kiosk Integration
1) First of all, the QDMS kiosk address for users to provide kiosk access is as follows. QDMS kiosk address ;
📄️ Suggestion - Survey Question List
Questionnaire for Suggestion System Module is the menu where the lists of questions are prepared for the relevant functions. For users who do not have a Survey Operations Module, the Survey operations module is used to design a Survey template for the relevant function in this module, as in the Survey template screen that opens. This function is the "Recommendation Scoring" function. When the "Suggestion Scoring" function is selected as a function on the Survey Question Lists (Suggestion System) screen, the template surveys are designed and saved in this menu in the system within the logic of the Supplier Evaluation module by clicking the (questions) button at the top right.
📄️ Suggestion Feedback Feature
In cases where the staff member giving the recommendation does not have a computer, it is the mechanism used to communicate the result of the recommendation to the person. The task of communicating the result of the proposal to the proposer lies with the person who makes the recommendation expert evaluation.
📄️ Suggestion Appeal
Integrated Management System/ Suggestion System/ Suggestion Appeal
📄️ Automatically adding records to the authority matrix
The corresponding user groups are automatically defined, as they are also in the distribution matrix. A position or group of users in the distribution matrix must have read privileges in the authorization matrix because the task of reading will automatically fall.
📄️ WHAT IS A SCORED AUDIT? HOW?
Using a scored system in audit processes increases objectivity and transparency. This method converts audit results into numerical values, allowing for a clear and comparable assessment of performance. Scored audits help identify strengths and weaknesses, revealing areas for improvement and contributing to more efficient management of processes.
📄️ QDMS - Document Parameter 252 - Tags Control
When this parameter is yes, the system should write QDMSTag in the field number 3 in the following field in the file (fixed)
📄️ QDMS Document Management - Get Document File Extension List
You can get it `>` the Integrated Management System using the Document Summary List `>` Reports `>` Document Operations;
📄️ QDMS Mail Report
There is a report called mail report in the QDMS application and this process can only be achieved by using the report. However, in this report, a study must be done by us in order to keep the e-mails as logs. After the study is done, the mail logs can be viewed.
📄️ Is there any file or document attachment size limitation on the QDMS application?
If the parameter number 140 on the System Infrastructure Definitions`>`BSAT`>`Configuration settings`>`Parameters menu on the QDMS application is assigned a value of "Maximum file size that can be uploaded to the system in MB", there will be a size limitation in MB. If a value is not assigned on the parameter, there is no file size limitation by default.
📄️ Addition of the Reference Recording Information Bracket
If you cannot view the Reference Registration Information, I would like to ask you to check the parameter number 65 ("Show detailed information on the action screen?") from the SAT `>` Action `>` Action Parameters menu, and if the value is not yes, open it with the Edit button and make the value Yes. The corresponding auricle will thus be visible.
📄️ Document - Reference Document Association
If you want to add a reference document to a document, you can add it to the reference documents field from the Other information tab during the document preparation/revision phase.
📄️ Deactivating risk detail records?
System infrastructure definitions`>`Related risk module`>`Enter the relevant risk module parameters menu. On the screen that appears
📄️ ADDING A RISK-TYPE PARAMETRIC FIELD
Define your relevant field with the help of the "New" button in the SAT `>` Döf `>` Area Definition menu. Here you can mark whichever type you want your field to have as the field type. For example, you need to select the text, which will be a text-type field, and the list, which will be a list-type field.
📄️ How to add a requirement to appear?
In the DÖF module, the conditions for the appearance of tabs can be used in parameters 219, 220, 221, 222, 223, 224. Depending on the conditions in these parameters, the relevant tabs can be active or passive. For example, if a tab connected to the process source is desired to be active, it can be used as [ALANADI]=CODE. (Ex [SOURCE]=01"+[SOURCE]=02")
📄️ I changed the question but it doesn't appear in the control
If the questions are changed in the audit module, the relevant change is not reflected in the existing controls. It will only be reflected in new audits.
📄️ How to Define the Status Menu?
System Infrastructure Definitions `>` Related Risk Module `>` Status Menu Definition come to the menu called.
📄️ Draft Document List - Revision Cancellation
The module administrator of the document module can select the relevant document from the Reports `>` Draft Documents List and cancel the document revision with the delete button at the top right.
📄️ Use of Due Date
First of all, we need to give a brief information about the deadline on the döf. The deadline date entered on the DÖF record ensures that the work to be done on the DÖF record is not planned beyond this date. Instructurally, the deadline date is in the sense of information other than this feature.
📄️ Bulk Device Principal Change
You can bulk update your devices' "device principal" information by following the process steps in the screenshots.
📄️ Collectively Will Do the Work/Change Responsible
Only on open actions can you collectively update the action responsible/person to do the work.
📄️ About the bulk transfer of the product list that I defined in the customer relations tab
SAT `>` BSAT `>` Configuration Settings `>` Product Transfer menu, first download the template with the "Download Template" button from the upper right corner.
📄️ DEFINING THE HELP MENU
In your QDMS application, go to the SAT`>`BSAT`>`Configuration Settings `>` Help Menu Definition screen.
📄️ Dissemination feature
If you want to open a similar one by making certain arrangements to a döf record, the Dissemination feature can be used. The dissemination feature in the Döf module is activated by setting the parameter number 163 to Yes in the SAT-DÖF-DÖF Parameters menu. In the Döf operations menu, select the record you want to disseminate and click the Döf Disseminate button at the top right.