WORK ORDER CLOSURE ON THE WEB IN THE BASIC WAY
WE HAVE SEVERAL SCENARIOS FOR WORK ORDER CLOSURE ON THE WEB.
SCENARIO 1: IN THIS SCENARIO THE USER MANAGES THE JOB WITH THE COMPLETED BUTTONS THAT STARTED WITHOUT CHANGING THE TIME, DATE. IF THE PERSON WANTS TO WORK ON THE OPENED WORK ORDER, HE CAN UPDATE THE "MAINTENANCE STATUS" IN THE "ADDITIONAL FEATURES" BUTTON AS I HAVE STARTED TO WORK
BY DOING THIS, HE ASSIGNS HIMSELF TO THE "RESPONSIBLE FOR THE WORK" SECTION, THE TIME HE IS ASSIGNED IS TAKEN AS THE HOUR/MINUTE HE PRESSES THE "I STARTED" BUTTON, IT IS WRITTEN IN THE WORK ORDER.
THEN, IN REAL LIFE, HE WORKS IN THE BUSINESS AND FINISHES THE WORK. IT NOTIFIES THE BEAM SYSTEM OF ITS COMPLETION WITH THE SAME METHOD. ADDITIONAL FEATURES ARE PRESSED "COMPLETE" FROM THE MAINTENANCE STATUS TAB. THE TIME AT WHICH THE JOB IS COMPLETED IS AUTOMATICALLY TAKEN AND WRITTEN INTO THE JOB.
THE JOB IS ENTERED TO TELL THE BEAM SYSTEM HOW IT SOLVES THE JOB. THE START DATE, THE END DATE ARE TAKEN AUTOMATICALLY BEFORE THE MINUTES WHEN THE "STARTED", "COMPLETED" BUTTONS ARE PRESSED.
WHEN THE USER ENTERS THE JOB, HE ENTERS THE CAUSE OF THE FAILURE, THE FAULT RESOLUTION, A DESCRIPTION OF THE WORK PERFORMED, AND RECORDS THE WORK ORDER STATUS AS "CLOSED".
THIS IS HOW THE USER CLOSES A JOB BY MAKING "I HAVE STARTED" "I HAVE COMPLETED" WITHOUT TOUCHING THE TIME, DATE. AT THE MOST BASIC LEVEL, THE USER ONLY NEEDS TO ENTER "CAUSE OF FAILURE", "FAULT RESOLUTION", "DESCRIPTION OF THE WORK DONE" AND SAVE THE WORK ORDER STATUS AS "CLOSED" TO CLOSE THE JOB.
SCENARIO 2: IN THIS SCENARIO, THE USER CHANGES THE TIME, DATE, CHOOSES HIMSELF TO BE IN CHARGE OF THE JOB AS A FIRST STEP, THE USER SEES THE JOB AND ENTERS THE WORK. THEN HE ENTERS THE MINUTE HE STARTED AND CHOOSES HIMSELF IN THE FIELD OF RESPONSIBLE FOR THE WORK. THEN HE WORKS IN REAL LIFE IN THE BUSINESS HE GOES TO.
AFTER THE WORK IS FINISHED, IT ENTERS THE WORK AGAIN. ENTERS THE DATE AND TIME IT ENDS. CAUSE OF FAILURE, FAULT RESOLUTION IS ENTERED. A DESCRIPTION OF THE WORK DONE IS WRITTEN, THE WORK ORDER STATUS IS RECORDED AS CLOSED.
THIS IS HOW THE SCENARIO OF CLOSING THE BUSINESS BY ENTERING THE DATES WITHOUT PRESSING THE STARTED, COMPLETED BUTTONS. BEFOREHAND, THE USER CHOOSES HIMSELF AS THE RESPONSIBLE PERSON FOR THE WORK AND ENTERS THE DATE HE STARTED. THEN IT GOES AND WORKS IN THE BUSINESS. AFTER THE USER FINISHES HIS WORK IN REAL LIFE, HE ENTERS THE CAUSE AND SOLUTION OF THE MALFUNCTION INTO THE BEAM SYSTEM. DESCRIBES THE WORK DONE IN THE FIELD "DESCRIPTION OF THE WORK DONE".