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I can't get notifications in the mobile app. What should I do?

If you do not receive notifications in the mobile application, there may be 4 different reasons in general:

1-Failure to Configure System Parameters​

https://docs.bimser.net/docs/Legacy/BEAM/advanced_applications/bildirim_alma

It should be checked whether the settings in the system parameters are configured by going to the address.

2-Non-Working/Stopped Services​

If there is no notification on the mobile, the PushMessage windows service may have stopped. In this case, the relevant service must be run and a PreServer launcher must be installed so that it does not stop again.

3-Google Services Are Not Up-to-Date​

If everything completed in the above 2 items looks correct and still no notification is received, this may also be due to the fact that Google services are not completely up-to-date on the device.

For this, every Google-related application from the store must be kept in the most up-to-date version.

4- IOS and Android Versions Are Too Old​

In this case, the best decision to make would be to switch to the current IOS and Android version. By consulting the support staff, the minimum requirements of the mobile application can be learned.