User Care

In cases such as dismissal, change of the current user ID, the status of the user's registration in the system is inactive. The current id may be defined in the processes currently executing in the system. As soon as the record falls into inactivity, when the ongoing processes reach this passive record, the system will give a "user passive" warning and the process will be blocked. In order to avoid this problem, it is necessary to define an active user id instead of a passive user id from the User Care area. The defined active user means that he will now replace the passive user.

Clicking the User Maintenance area under the Organization Maintenance heading will list any records that have already been defined.

This list of records can be searched, sorted by its columns, or a new record can be added.

To add a new definition, press the "New" button in the upper left corner of the list of records. Pressing the New button will open a blank page in the side panel, where the "No" and "New No"** fields are expected to be filled.

Feature	Description
No	From this field, the inactive user record must be selected
New No	From this field, the record of the user who will replace the passive person must be selected

When the user records are selected from the No and New No fields and the save button is pressed at the top of the page, the definition process is completed.

Selection of passive user from the No field;

Selection of the active user from the New No field;

The process of recording elections;

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When the No and New No fields are selected and the Save button is pressed, the newly defined record will be added to the list of records. After this process, the system will automatically redirect the process to the new user in the steps that the inactive record has passed.

Best Practice

CORRECT USAGE

• From the New No field, a select of an active user who is asked to replace the inactive user must be made. In workflows, process requests for steps where passive user is used will now be dropped to the person selected from the New ID field after this process

:::d anger MISUSE

• This process is used so that if a user record that has been previously used in workflows falls into inactivity, no error is received and processes are not stopped. If the user record is not inactive, this maintenance definition is not made

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