Let the Progress and Result Report Be the Same Parameter
The progress report written in the customer complaints module can also be used instead of the result report.
When the record reaches the development status, the written progress report can also be used parametrically instead of the final report. Will the option of the same Progress and Result Report numbered 38 be used on the SAT>
DMS>
DMS Parameters screen? (E: Yes, H: No, [ParametricField Name]=[Parametric Field Value]) after opening the parameter with the edit button, when the parameter value field is set to 'E', the progress report written in the complaint records will also be used as the result report, so the records will pass to the closing status or usage-based monitoring and evaluation status without using the result stage.