Customer Complaints User and Workplace Based Record Display Authorization

In the customer complaints module, users can be prevented from viewing all complaint records. The relevant blocking can be done on a user-based or workplace-based authorization. In user-based authorization, users will only be able to view the complaint records for which they are responsible on the Complaint transactions page. When workplace-based authorization is made, users will only be able to view the records opened specifically for the workplace to which they are affiliated. SAT>External Customer Complaints>External Customer Complaints Parameters If the parameter value of 39 is 'Yes', the user can only list the records in which his name is mentioned. 70 Apply security on a workplace basis? If the (Y/N) parameter value is 'Yes', the user will be able to list the records in the workplace to which the user is connected.